Shipping policy

Shipping Policy

At KyauDome, we are committed to delivering your Mice, Keyboards, and Controllers with reliability and care. This policy outlines our standard shipping procedures and terms.

Shipping Method

We offer a single, standardized shipping option for all orders: Standard Shipping. This method ensures your items are processed and dispatched in a timely manner.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and the destination address. There are no free shipping promotions or waivers available. The exact shipping cost will be displayed at checkout before you complete your purchase.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. During peak periods or promotional events, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Estimated transit time is usually between 5–10 business days for domestic orders and 10–20 business days for international orders. Please note that these are estimates and not guaranteed.

Order Tracking

Once your order is dispatched, a tracking number will be provided via email to [email protected] (if you contact us). Please note that we do not have a user center; all tracking inquiries should be directed to our support team.

Delivery Address

Please ensure your shipping address is accurate and complete at the time of purchase. KyauDome is not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Items

If your package is lost or arrives damaged, please contact us immediately at [email protected] with your order number and a description of the issue. We will assist you in resolving the matter as quickly as possible.

International Shipping

For orders shipped outside our home country, customs duties, taxes, and import fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information.

Contact Us

If you have any questions regarding our shipping policy, please reach out to us via email at [email protected]. We are here to help.